Improve ratings > increase bookings

GuestConnect is a property management CRM service for owners/managers of short term rentals allowing them to systemise their bookings. This means a personalised message can be sent to guests at anytime of your choosing. For example, a message can be sent prior to arrival to inform them of the check-in procedure or upon check-out to let them know where to leave their keys. All this is done in an automated manner - once you set your preferences, you're able to systemise the management of your properties.

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About

24/7 Communication

Connect with guests at a personal level, without additional overhead, cost or complexity. Our automated messaging system allows you to be in touch with your guests wherever you are, via existing channels.

Rapid Response

Guests can communicate with your in real-time, allowing you to quickly and efficiently address any concerns or issues. A personable guest service leads to happier guests, better reviews/ratings and increased bookings.

Cleaning Rota

GuestConnect Cleaning Rota syncs with your reservation system to provide a real-time view of your property's cleaning needs. The automated rota alerts your cleaning team whenever a booking has been updated, minimising your schedule management, saving you time and money.

Features

Delivery Reports

Get notified when your guests have received their message.

Out of hours support

8am-8pm (UK) - for your peace of mind.

Reply On-The-Go

Respond to queries on the go with multiple communication options.

Customization options

Multiple configuration options, providing a personalised touch to each of your guests.


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Happy Clients

GuestConnect client testimony - Finer Dwellings

Jay Amo

The Finer Dwelling Company

GuestConnect is a phenomenal service. All my guests get a personalised message which has boosted my reviews and bookings 10-fold without the effort. Bang for buck is tremendous and its become an integral part of our service. Thanks again

GuestConnect client testimony - Iconica London

Julius A

Iconica London

This is amazing! I wish I'd found this service sooner.

GuestConnect client testimony - Home.ly

Andrew

Home.ly

GuestConnect is an absolutely brilliant solution! The simple and flexible automation of our booking workflow processes saved hours of manual effort